Reference

uge138 Legal Terms For Your Account

uge138 sets out how account access, personal data, cookies and local payment records are handled before you enter the lobby.

Account termsData and cookiesLocal-law access
uge138 uge138 Legal Terms For Your Account
CONTACT PATHS

Get Legal Help Near Your Account

A clear contact path matters when a Legal question affects your account or payment record.

Account help For questions about Legal wording, phone verification, access status or closing an account, open…
Payment record If a Legal question concerns DANA, OVO, GoPay, QRIS, bank transfer or virtual account…
Access request For a request to correct, copy or remove account data, contact us through the…
DATA PRACTICE

How uge138 Handles Legal Details

Legal handling is practical: we connect each request to the account record, check the relevant identity or payment reference, and keep a trace of the action taken.

Personal data

We use account details to identify the account holder, complete phone verification and respond to Legal requests.

Cookie choices

Cookies can keep a signed-in session connected to the right account step and remember essential page settings.

Account security

You are responsible for keeping login details private and signing out on shared devices.

Record retention

We retain account, support and payment records for the period needed to operate the account, address disputes and meet applicable…

Correction requests

If your name, phone detail or other account data is wrong, contact us through account help with the correction requested.

Policy contact

For a question about these Legal terms, identify the section and explain the account event involved.

Answers About uge138 Legal Terms

These Legal answers focus on the account decisions you are most likely to check before opening an account or requesting a change. They cover local access, data use, cookies, payment references and contact steps without replacing the current terms shown on the site. If a clause and an account message appear different, save the message and send it through account help for clarification.

They cover account creation, phone verification, access conditions, personal data, cookies, payment references, account security, retention and requests for changes. The terms apply to your account activity, including records connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

Access depends on local law. You must decide whether using the service is permitted where you are located, and we may restrict access when local rules require it. The Legal page does not override Indonesian law or any requirement attached to your account.

Phone verification helps connect the account to the person requesting access and helps us investigate an account or payment question. Complete the verification step shown in your account, and never send the one-time code or your password to a support contact.

We may use payment references to match an account event, resolve a status question and check whether the account details align. This can involve DANA, OVO, GoPay, QRIS, bank transfer or virtual account records. Wallet passwords and one-time codes are not required for support.

Where local law permits, you can ask for an explanation, copy or correction of data connected to your account. Use account help, identify the requested change and complete any account verification we require before we act on the request.

Closing an account does not necessarily erase every record immediately. We may retain account, support or payment records for legal, dispute or security reasons, then handle them according to the retention period that applies to that record.

Send the section name, the account step involved and your question through the account-help route. If the issue concerns a payment record, include its reference but remove passwords and one-time codes. We can then explain the relevant Legal wording without exposing private credentials.